In the unlikely event of a failure, KDIC guarantees payment of up to a maximum of Kshs.100, 000.000 (USD 1000) per depositor irrespective of the number of deposit accounts held in the institution. Depositors should obtain, fill and lodge claim forms issued at the KDIC offices at CBK Pension House, Harambee Avenue, 2nd Floor, and Monday to Friday between 9.00 a.m. and 3.00 p.m. The claim form may also be downloaded from the download section

The claim form should specify the combined value of all accounts held by the depositor in the institution under liquidation and claim forms for account balances exceeding Kshs 100,000.00 should be attested by a Commissioner for Oaths.

The depositor should attach the following documents to the claim form:

Individual depositors

  1. Copy of ID or Passport

  2. Account statement, if any

  3. Original Fixed Deposit Receipt in case of a time/fixed deposit

  4. Passbook or cheque book or ATM card

  5. Any other proof of claim

Companies, Registered Business Firms and other corporations

  1. Copy of certificate of incorporation.

  2. Letter of Authority to make the claim signed by the authorized signatories as per the mandates held by the institution.

  3. Original Fixed Deposit Receipt in case of a time/fixed deposit

  4. Passbook or cheque book or ATM card

  5. Any other proof of claim